There are several types of computer infections. Click Here to be taken to a page that explains most of them. Some infections are only a slight nuisance like Adware, PUPs, tracking cookies, etc. In most cases the home user can remove these by using the information provided within the pages on this website.
First review this website to see if their problem is covered and a solution provided. However, some infections do pose a serious threat to your computer, its files, and your financial and personal information. These are not always easy to remove by the home user, even with Anti-Virus or Antimalware installed. When this is the case, it is best to have a professional fix the issue. Attempting to fix it yourself may cause you to lose important files on your computer or expose your passwords to important sites you use. If the infection allows you to do so, I recommend you transfer your personal files to an independent thumb-drive. Do not transfer them to another computer as you might infect it.
Even with professional help, not all infections can be removed without serious intervention. In the last 9 years I have only encountered 2 such cases. If I cannot fix your problem, I can refer you to professionals that specialize in this type of work.
In any case just email me at firstname.lastname@example.org
to explain the issue in detail. If it is urgent, call or text me;
(909) 702 0235. Please note that because of the number of spam phone calls
I receive, there is a possibility that your call my be inadvertently blocked as
If you suspect that your call was blocked, please text your message.