Desert Sky Computing

It is my goal to combine the best possible professional repair and service with affordable pricing. My services are designed to honor our veterans and active service personnel with a substantial discount. Additionally,  If you have any concerns about cost I will be happy to work within your budget or wait for payment until you are able to pay. See the additional information below the pricing chart.

 

 Seniors will receive a 30% on all labor costs. All members of the military community and veterans can save 50% off all service and repairs.  Disabled Veterans will receive most of the services listed above for free or may pay a contribution of their choice. Parts are provides at cost plus 10% for Regular priced customers, plus 5% for Seniors and at cost for all veterans and disabled individuals.  * Some Passwords may not be recoverable. **Installation of some laptop hardware will cost extra. Hourly rates reflect a minimum charge for repairs even if worked on less than one hour. A maximum of 5 hours will be charged regardless of any time spent above that and a max two hours for Hard Drive Repair.  REMEMBER THERE IS NEVER A CHARGE UNLESS THE PROBLEM IS FIXED REGARDLESS OF TIME SPENT.

Pricing for Computer Training is not shown above because of the many types of training available. The cost depends on the course and number of participents but all are very reasonable.  Give me call or email for a free quote.

Pricing Chart

FAQ’s (Frequently Asked Questions)

Q. What if my computer is not repairable?

A. Almost all computers are repairable, it is just a matter of cost-effectiveness. If I find your computer can not be repaired by me. , there is never a cost. If I determine your computer can be fixed but not by me, you will not be charged by me and I will direct you to alternatives.

Q. Does the service include parts?

A. No. The fee covers labor only, Parts will be provided at cost to Veterans and Disabled individuals. There will be 10% up charge for Regular Priced customers and a 5% up charge for seniors.

Q. How long will my repair take?

A. It really depends on what the original problem is. Most repairs can be done on-site. Many are easier to complete offsite.

Q. Are the repairs guaranteed?

A. All repairs are guaranteed for 90 days from date of service. Repairs requiring parts are guaranteed for the time set by the manufacturer.

Q. Will my personal information be safe?

A. Absolutly. Your personal information including passwords will never be violated by Desert Sky Computing. In addition I recommend changing any passwords after repairs made by any company and even repairs made by friends or family. Stay Safe.